Last updated: August 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
2. How We Use Cookies
SubTrackr uses cookies to enhance your experience, analyze site usage, and provide personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance optimization
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Theme preferences (light/dark mode)
- Language and region settings
- User interface customizations
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page views and user journeys
- Feature usage and performance metrics
- Error tracking and debugging
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
- Targeted advertising
- Social media integration
- Conversion tracking
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Authentication Services: Clerk for user authentication and account management
- Analytics: Services to understand user behavior and improve our platform
- Payment Processing: Secure payment providers for Pro subscriptions
- Customer Support: Chat and support tools to assist users
5. Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from specific sites
- Block all cookies (may affect site functionality)
- Set preferences for third-party cookies
Cookie Consent
When you first visit SubTrackr, you'll see a cookie consent banner. You can manage your preferences at any time by accessing the cookie settings in your account or contacting us directly.
6. Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain for a specified period (typically 30 days to 2 years)
- Authentication Cookies: Expire based on your login session settings
7. Impact of Disabling Cookies
If you choose to disable cookies, some features of SubTrackr may not function properly:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some features may not work as expected
- The site may not remember your previous interactions
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at hello@pixelvibe.uk.